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PRODUCTS
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Q: Why are your prices so low? Is your merchandise brand new?
A: : All electronic items sold by GiGainternational.com are brand new products shipped directly from the distributor (authorized
dealer) to our customers. We can offer such low prices for our customers because we sell online and cut down the store costs; our
customers can save 20-60% vs buying from the retail stores and enjoy the first quality brand name merchandise.
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ORDERING & PAYMENT
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1.
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Q: How do I place an order online?
A: Click on Order & Shipping for complete instructions. Please be sure to complete the required information of the
order form to secure your order. For your protection, please do not send cash for your payments.
Note: For immediate orders, you can always call us at 1-866-866-8899 and make an order over the phone, Monday
through Friday, 9:00 a.m.- 5:00 p.m. EST.
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2.
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Q: How do I determine the shipping charges on my order?
A. Shipping/ handling/ insurance charges quoted and included in sale prices on our web site are for the U.S. 48
Contiguous States by UPS Ground Shipping. Alaska, Hawaii, Canada, U.S. Territories, APO , FPO and International
orders, please e-mail to: sales@gigainternational.com or contact us by phone to inquire shipping rates for your area.
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3.
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Q: Will I be charged sales tax?
A. It depends where your order is being shipped to. No sales tax except for NJ which is 6% sales tax. Orders shipped
to NJ will have 6% sales taxes added to your total order charges.
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4.
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Q: What methods of payment do you accept?
A: You can pay for your purchase in several ways:
1. Credit card payments. Making instant payments by PayPal- VISA / Master Card, American Express, Discover or
ATM debit card. Please send money to Our PayPal Business Account: gigafurniture@yahoo.com.
Or, email us or by phone to provide the following information for Credit card payment- VISA / Master Card, American
Express, Discover or ATM debit card:
Name on the card
Card number
Exp. Date
Verification code (last 3 or 4 digits on the back of the card of signature area.)
Billing address
Contact phone number /email address
shipping address if different from billing address
2. Non Credit card payment by email through PayPal- funds transfer from US bank accounts, echeck or PayPal
balance. Please send money to our PayPal Personal Account: gigafurniture@aol.com
Or, mail Money Order/US Cashier Check/Personal Check from US bank accounts to our company:
GiGa International Co Ltd
26K Commerce Rd.
Fairfield, NJ 07004
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SHIPPING
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1.
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Q: What shipping service do you offer? How long for delivery?
A: Most orders are shipped by UPS Ground Service; oversized packages such as bed room sets will be shipped by truck
provided by a leading national company to residential address with delivery notification. The carrier for shipping to APO
& FPO addresses is USPS. Please allow 1-5 days for delivery across the Continental U.S. from our NJ warehouse:
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2.
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Q. Will Gigainternational.com ship to an international address?
A: We do ship Internationally. Import duty & local customs clearance services will be on Importer (=buyer).
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3.
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Q. How can I track the status of my order?
A: As soon as an order is checked out on our website, you will receive an email notification regarding your purchase.
Once we schedule the shipment, the UPS tracking number(s) will be provided by email. (It's the reason that we ask for
your email address in check up process.)
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